Hello VolcanozZ,
After day 20 you have the possibility to reset your account. This can be done by accessing the Profile -> Edit Profile -> Reset account.
Please keep in mind that all progress will be wiped, and the benefits if there are any will be lost and the items used won't be recovered. The VIP will remain, and also the credits you've bought.
I might miss providing all details as I've never reset my account so I don't know precisely what's retained and what's lost.
PS: I see you're into using the forums - you could also try out the discord channel; the response times are usually faster than here
Cheers,
Gabriel
Survival of the fittest only the strong survive!