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VPN Ban
Hi,
Got banned for "using VPN:, I've submitted a ticket 3 days ago.. Can you guys help me?
https://support.thecrims.com/index.p...ticketid=86855
Does it really have to take 3+ days? 3 days of unjustly ban.. really?
I wasn't using any VPN/tor/proxy/whaatever I'm using my own internet connection here in UK. My provider is SKY Broadband. I've created account in Poland when I was during Christmas time.
Is it really hard to solve it guys and remove that ban? I'm really innocent.
Looks like no one cares that I've bought a VIP and now I'm skipping VIP features (not even mention about normal events/sales/features/production boosts).
Why no one tried to contact with me to solve it/ask about it before? Was it easier just to ban a player and ignore his ticket/contact ways for 3+days?
Come on guys..
Br/ Krystian
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Did you get the answer you were looking for ?! If not please contact me at [email protected].I want to say sorry for the late response and for the inconvenience
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Hey Matey,
Looks like somebody unbanned me finally. Without any conclusion but still got unbanned. Shame that I "lost" a lot for these 4 days but yeah.. I'm glad I came back :p
Thanks o/
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Send me an email at [email protected] with the real days you were banned and I will give you back what you lost in production and tickets. I am very sorry for the inconvenience but we take VPN quite serious and a players must have a serious reason to be allowed to use VPN in this game. As I said I am waiting for your email.
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Bebynho did you receive my email? I've sent it on 23th
Thank you
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Hi,
Did you got a resolution for your situation?
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Hello,
I think I solved his issue. and unbanned.