HELP ME !! I'm CHASTE!!

I don't know what happennd but i was just banned probably for multiclient but thats not true!! Me and my girlfriend are playin' this game on the same network and sometimes on the same PC , so we have same IP adress offcourse ! thats madness!!! I wanna unban my account cause I am PURE!!!! I never ever break rules and anything like that!! I just wanna play in peace !! thank you for your help
your sincelery SCALPEL and Kyticka176 ( my girlfriend )
PS: please so much....HELP US !!

PPS: we are in internat school so we're usin' the same f****** network!! thts why we have same IPs !! please do something!! someone,anyone...HEEEELPPPP !!!!