Quote Originally Posted by eagleking52 View Post
Hello Everyone,

First of all, we do not have any nonreplied tickets on Support Center.
There might be delay on it but it should not pass 48h time limit. So, that means your ticket will be answered within 48 hours.

On forum, people give less attention here. There are so rare people like you using forum actually. They do not even see our posts here if we do not make a news on newspaper.
But, well, we do our best to take care of the posts here. (If they are really logical and if they are not offending us.)

We have some people like you calling crews corrupt for no reason, complaining about crews etc. I do not like it at all. When most of us do their work as best as possible. IN ADDITION, ABUSE TEAM MEMBER DOES NOT HAVE TO HELP YOU WITH THE GAME, NORMALLY. BUT EVEN ABUSE TEAM COME HELPING YOU WHEN THEY HAVE FREE TIME.

Lets come to tawk. Well, none of us is getting paid here with a real money. We have all our own works. And we all have our own lives, family, friends etc. So, We are here for our game which we played and loved it once in the history of thecrims and now we wish to help all of you or we wish to make something for the game we love.

So, this is not something professional. If someone acts as professional, that comes from their personal job in their real life. But not all. You must understand this.

So, TAWK is not having always an online crew. But, we do our best to keep it actif. Recently because of some people who cannot think with their brains, come to tawk. And they say bullshits about us or game. Not to help game, not to look for a solution, but to argue and insult us. Because of such conversation, I do not even want to take chats and help players. Because of these retardeds, real players loses our helps sometimes. I am sorry for that.

Please note, whoever uses tawk for this will be banned permanently as well. It is under abuse team decision.

Now, after all explanation, we already do our best to help. But, we will check what we can do more for you. And additionally, we will see how to keep the game clean as well which is our main work as Abuse Team.
I'm not talking about tickets, I'm talking about your tawk.to
I'm complaining about why this stupid feature even exists?
In some other websites, at least bot is answering their online chat feature. In here, dead feature.
Don't use such stupid reason like "we're not getting paid for being crew, we have life, job, etc". What's your reason being a crew then? Is it just to get famous?
Put some dedication, even volunteers put some dedication in what they do.

I don't need abuse team to answer my question in tawk.to. I just need some support team to be available there. If there is no people to answer, better to remove that feature. Let's use tickets and forum then.