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  1. #1

    Default Cannot login to account despite any action I take

    Greetings TC members,

    After creating my account (nick: EvArayanAdam), I played without entering any credentials or clicking on the activation link that has been sent to my e-mail.
    After a while, I got kicked from the game.

    1) When I enter my password to login, it provides the following error (sorry for German text):
    Das Konto, auf das du zugreifen möchtest, wurde noch nicht aktiviert. Bitte benutze den Aktivierungs-link in der E-Mail, die dir während der Registrierung gesendet wurde.
    2) When I click on the activation link, I encounter with a page that does not load (repeatedly calls GET `/logout` and then fails).
    Screenshot from 2021-08-30 19-28-21.jpg

    3) If I request another activation mail, the same thing as in above happens.


    How can I solve this problem?
    (tested with both Chrome & Firefox, up-to-date)

  2. #2
    Join Date
    Nov 2013
    Posts
    499

    Default

    Hello EvarayanAdam,

    I have activated your account and you can play now.

    As I can see you have created another account and you can already login and activate it. So, you can use 1 of them and delete the other one.
    Your Sincerely
    ----------------
    eagleking52 / Tolga Gedik
    Game Manager
    Abuse Team Leader
    www.thecrims.com
    [email protected]
    https://discord.gg/kXhW4K229Z

  3. #3

    Default

    The first account, which I opened just to test the waters, opened with temporary mail. So, I have neither the access nor the means to delete it.

    The second account (EvArayanAdam), I opened with my actual e-mail account, which I want to keep.

    What do you suggest in this case?

    And thanks for this lovely game ^^

  4. #4
    Join Date
    Nov 2013
    Posts
    499

    Default

    Hey there,

    I would suggest you to play with the account that you registered with a valid email which you owe. Other one will be deleted due to inactivity in the future anyway.
    Your Sincerely
    ----------------
    eagleking52 / Tolga Gedik
    Game Manager
    Abuse Team Leader
    www.thecrims.com
    [email protected]
    https://discord.gg/kXhW4K229Z

 

 

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